Katrina Bookman was playing the slots at the Resorts World Casino in Jamaica, Queens when she secured what would have been the largest slot machine jackpot in US history, $42,949,672.
In disbelief, she took a selfie with the machine to mark the moment, and later said her whole body went ‘numb’ when she saw the life-changing figure.
Bookman was told to come back the next day to discuss her winnings, but when she asked an employee what she’d be walking away with, he responded: “You didn’t win nothing.”
According to ABC, the machine had a disclaimer saying “malfunctions void all pays and plays”, and as a result the commission said that they were required by law to give Bookman only what she’d actually won which was $2.25.
The casino offered Bookman a complimentary steak dinner instead of her winnings.