The customer, according to both the video and Chou, paid with a $20 bill for a meal that cost just under that amount without providing an additional tip. An argument ensued, escalating outside the restaurant.
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According to CBS News, Chou says he followed a regular into the street, intending to tell him not to come back after leaving without tipping again. After seeing how he reacted in the now viral video, Chou says he felt ashamed and since then he apologized to the family.
“I apologize to him and to his family, and I was just asking if he could pass this message along to his little brother,” he said.
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He added that he sent the brother home with the customer’s favorite order, a handwritten apology, and an offer.
Since then, Chou revealed that people have been leaving messages on the side walk, calling the restaurant anti-black.