AT&T plans to offer some credit to customers impacted by a nationwide outage this week to its mobile services, company officials said Saturday.
“We recognize the frustration this outage caused and know we let many of our customers down,” company officials wrote in a statement on AT&T’s website. “We understand this may have impacted their ability to connect with family, friends and others. Small business owners may have been impacted, potentially disrupting an essential way they connect with customers.”
According to the company’s website, each person would receive one $5 credit on their AT&T WirelessSM account — the equivalent of what officials say is the average cost of a full day of service. Bill credits will typically be applied within 2 bill cycles.
