Footage taken by some diners showed the platform operated by FlyDining appear to buckle as guests screamed in horror high above the ground.
The diner recording the one of the clips, Rayshun Bowers, who was in the Puerto Rican capital to celebrate her 41st birthday.
‘We literally almost lost our lifes!!’ she wrote in post on Facebook that included the video.
‘In mid air at 100 feet the cable SNAPPED! In that moment, all I could do was pray and tell everyone to stay calm.’
In a separate video, another diner was seen pointing her camera toward the ground below and asking, ‘Who signed me up for this?’
Despite having a scary experience, Bowers did confirm that everyone on the FlyDining safely landed, but the trauma is still with them.
